Grand Mondial Casino
- Minimum Deposit: $10
- Active Since: 2006
- Licensed By: Kahnawake Gaming Commission
- Payment Methods: Visa, MasterCard, Skrill, Neteller
Grand Mondial Casino Review
There have been a lot of people who found that Grand Mondial Casino did not live up to their expectations.
Withdrawals were seen as a particularly difficult task and some players even found it difficult to receive the promised bonuses.
We took a detailed look into the casino and experienced it first-hand for this review.
The Grand Mondial Casino is run by Fresh Horizons Ltd. And has a certificate issued by the Kahnawake Gaming Commission, which authorises it to carry out interactive gaming and gaming-related activities within and from the Mohawk Territory of Kahnawake.
Payments and withdrawals, on the other hand, are processed in the name of Bulex Enterprises and GOITSC Limited which is in Cyprus, They are the payment processing arm of Fresh Horizons.
The casino is powered by Microgaming, All games are exclusively developed by Microgaming so you will not find any other gambling games from other developers in this casino.
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Grand Mondial Casino Bonus
At this time, the casino offers 150 free spins to new users after making their first deposit of $10.
The bonus terms are set in a way which makes it extremely difficult for any person to withdraw bonus winnings.
The first and second deposit bonus amounts are subject to 200 times play-through before you can request a withdrawal.
So, for a bonus of $10, you will have to bet $2000 before you could withdraw the bonus winnings.
For players who are attracted to registering in the casino because of its bonus, this is more like a trap.
It is very difficult to meet such play-through requirements. Needless to say, all games do not contribute 100% to the play-through requirements.
You must check the casino details for the latest information on games that contribute 100% for wagering requirements.
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Grand Mondial Casino Customer Care
A lot of people have found the customer support team to be less than helpful.
Support is available through live chat or through email.
Also, There is no option to talk to a representative over the phone.
Chat support is not up to the mark, especially because the representatives are unwilling to explain any terms or to clearly answer any queries.
You will mostly be directed to the different pages of the casino like FAQs or terms and conditions if you were to ask for help.
Is It Easy To Withdraw Money at Grand Mondial Casino?
The minimum withdrawal amount is €50. If you request a direct bank transfer, then the minimum withdrawal amount is €300.
In our review, It took us 2 chats with their support and 9 days of waiting to get the withdrawal done, Which is definitely not easy as it should be.
You can find Updated details of fees charged for withdrawals is available on the withdrawal page of the casino website.
The minimum deposit amount is €10 to claim the bonus. Even after your first deposit, the minimum deposit amount for future deposits will remain €10.
A variety of payment methods are accepted including Skrill, Neteller, debit and credit cards, and even cryptocurrencies, The casino doesn’t accept paypal.
You may have to check for the eligibility of bonus with the chat team if you are using Skrill or Neteller.
The terms and conditions for bonus do not mention any details about using different payment methods.
Is Grand Mondial Casino Safe To Play?
The Grand Mondial Casino attracts its customers through an exciting bonus but the truth is that these bonuses and promotions are very difficult to cash out.
Anyone who receives the bonus will only be able to cash out the winnings after wagering it 200 times.
The wagering requirements are very high as compared to the industry standards for popular casinos.
It also uses a single developer for games which limits opportunities and gaming options for players.
Overall, we can conclude that our gaming experience at Grand Mondial Casino was far from good.